What is the term?
30-day pilot, month-to-month, cancel at day 30 and owe nothing further. After the pilot you choose: stay month-to-month (listed price + 15%), prepay 12 months (listed price − 10%), or a 36-month term at the listed price. Implementation ($1,000 per location) is quoted before the pilot.
What does hardware cost?
Hardware is billed at cost and quoted in writing before you start.
Do I need a specific payment processor?
No. We do not force a payment processor. The Restaurant OS till works with the card terminals we run in our own stores. Tell us what you have and we will say yes or no before the pilot.
How do I cancel?
Cancel at day 30 and owe nothing further. After that, nothing is owed unless you choose to continue on one of the three terms.
What does SMS cost?
Marketing is $99/mo and SMS is billed at cost + 20%. Loyalty and gift cards is $59/mo, with push included when you have the customer app.
Does the +15% rule apply to AI phone ordering?
AI phone ordering is priced on its own ($399 monthly or $349 billed annually) and is not subject to the +15% month-to-month rule.
What happens after the 30-day pilot?
You choose: stay month-to-month (listed price + 15%), prepay 12 months (listed price − 10%), or a 36-month term at the listed price. Implementation is quoted before the pilot.
Do prices include tax?
No. Every price is CAD, per location, per month, before tax; tax is added on the invoice.